HEAR WHAT YOUR SIMPLESAT SCORES ARE SAYING.
Connect Simplesat to Menza and ask what your surveys, responses and individual answers actually say — how CSAT is trending, which questions drag scores down, what unhappy customers wrote. Menza reads live through the official Simplesat API, and when survey housekeeping is needed it acts only once you've approved the change.
- Reads support data
- Can take action on Simplesat, once you approve
- Connects via the official API
What can Menza do with Simplesat?
Keep surveys sharp, with approval
Ask which questions get skipped or drag completion down. Menza proposes the fix — reword, reorder or retire them — and updates the survey once you approve.
Read the words behind the score
Ask what detractors actually wrote this month, grouped by theme, so the number on the wall comes with the reasons underneath it — no scrolling through responses one by one.
Catch score dips as they start
Ask how scores trend by survey and by week, and Menza also flags unusual drops proactively — so a bad fortnight gets noticed in days, not at quarter's end.
See these answers on your own Simplesat data.
Menza working with Simplesat.
Menza doesn't just answer questions about Simplesat — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust nowCSAT fell to 78% this fortnight — down 9 points, with one survey question skipped by 39% of respondents. I'll reword the confusing question using the phrasing your other surveys use and keep every response intact.
Menza6m agoNegative responses mention 'response time' in 31% of comments this month — up from 12% in May. I'll add a follow-up question on support wait times to the post-ticket survey so the theme gets measured properly.
Connect Simplesat in a couple of clicks.
Is my Simplesat data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Simplesat questions, answered.
How does Menza connect to Simplesat?
You connect with your Simplesat API key. Menza encrypts it at rest, never shows it to the AI, and uses it only to call the official Simplesat API. One paste, and your survey history becomes something you can question directly.
What can Menza answer about my Simplesat data?
Anything the API exposes: surveys, their questions, responses and individual answers. Ask this month's average score by survey, which questions perform worst, what negative responses have in common, or how one customer has answered over time.
Is my Simplesat data safe with Menza?
Yes. Your key is encrypted, never exposed to the AI, and Menza reads only your account's survey data. It can make changes — but every proposed edit waits for your explicit approval first, so surveys and responses never change without you.
How fast can I see feedback after a survey goes out?
Immediately — Menza queries the Simplesat API live, so responses are visible the moment they land. Ask an hour after sending and you'll see the first answers, plus which questions early respondents are skipping.