CATCH MISSED CALLS BEFORE CUSTOMERS GIVE UP.
Connect Aircall to Menza and ask about calls, agents, teams and numbers the moment you wonder — missed-call rates, busiest hours, which agents carry the queue. Menza reads live through the official Aircall API, no exports. The connector is read-only, so your call setup is never touched.
- Reads support data
- Generates answers and insights
- Connects via the official API
What can Menza do with Aircall?
Spot missed-call spikes the same day
Ask how many calls went unanswered today and when, and Menza reads live call data by number and hour, so staffing gaps show up while you can still fix tomorrow's rota.
Balance load across agents and teams
Ask who handled what this week — call counts, durations, inbound versus outbound — and Menza reads it live, so workload conversations start from numbers rather than impressions.
Trace a customer's call history fast
Ask when a contact last called, who they spoke to and how long it took, and Menza pulls the thread from live Aircall data in one answer.
See these answers on your own Aircall data.
Menza working with Aircall.
Menza watches your Aircall data and surfaces what's worth knowing the moment it spots it — the margins, stockouts, and trends you'd otherwise dig for. Read-only: it answers and flags, never changes your data.
Menzajust nowMissed calls hit 18% yesterday — more than double your 30-day average of 7%. The spike concentrates between 4pm and 6pm on your main support line, when only two agents were available.
Menza6m agoAverage call duration on the sales team rose to 11 minutes this week, up from 7. The increase tracks calls tagged to the new pricing plan — most of the extra time comes after a transfer.
Connect Aircall in a couple of clicks.
Is my Aircall data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Aircall questions, answered.
How does Menza connect to Aircall?
You connect with your Aircall API credentials — entered once, encrypted at rest, and never shown to the AI. Menza uses them server-side to read your account through the official Aircall API; no exports and no changes to your phone setup.
What can Menza answer about my Aircall data?
Anything the phone system records: calls, agents, teams, phone numbers and contacts. Ask about missed-call rates by line, average handling time per team, your busiest hours this month, or a specific contact's call history.
Is my Aircall data safe with Menza?
Yes. Your credentials are encrypted, never exposed to the AI, and Menza only reads what they grant. This connector is read-only — Menza never changes numbers, routing or users, so your phone system keeps running exactly as configured.
How current are the call stats?
Live. Menza queries the Aircall API when you ask, so this morning's calls are in this morning's answer. If the queue spiked an hour ago, you can ask about it now — there's no overnight sync between you and the data.