KEEP YOUR CALABRIO SCHEDULES AHEAD OF THE QUEUE.
Connect Calabrio to Menza and ask about people, schedules, forecasts and absence requests in plain English — who's on tomorrow, where staffing runs short of forecast, which requests are pending. Menza reads it live through the official Calabrio API, and scheduling actions go through only after you approve them.
- Reads support data
- Can take action on Calabrio, once you approve
- Connects via the official API
What can Menza do with Calabrio?
Clear absence requests with context
Menza lines up pending absence requests against the forecast for those days, proposes which are safe to grant, and submits your decisions once you approve.
See tomorrow's coverage gap today
Ask where scheduled staffing falls short of forecast by interval and team, and Menza reads both live — so the gap is visible while there's still time to act.
Learn from the weeks that went wrong
Ask how forecast accuracy held up last month and Menza reads historical data by queue and interval, showing where demand kept surprising the plan and by how much.
See these answers on your own Calabrio data.
Menza working with Calabrio.
Menza doesn't just answer questions about Calabrio — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust nowThursday 14:00–16:00 is staffed 12% below forecast on the support queue — the widest gap this week. I'll approve the three pending absence requests that sit outside the gap and hold the two that overlap it for your call.
Menza6m agoPending absence requests are up to 27 — nine have waited more than five days for a decision. I'll process the six oldest that coverage comfortably allows, so the queue stops ageing.
Connect Calabrio in a couple of clicks.
Is my Calabrio data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Calabrio questions, answered.
How does Menza connect to Calabrio?
You connect with a Calabrio personal access token for your tenant. It's encrypted at rest and never shown to the AI; Menza uses it only to query the official Calabrio API for the business units, sites and teams you grant.
What can Menza answer about my Calabrio data?
People, schedules, forecasts, absence requests, and historical data. Ask who's scheduled on a queue tomorrow, where coverage runs below forecast this week, which absence requests are waiting, or how staffing tracked forecast across teams last month.
Is my Calabrio data safe with Menza?
Yes. Your token is encrypted, never exposed to the AI, and access covers only the sites and teams you grant. Menza can act on scheduling data, but every change — like an absence decision — is proposed first and waits for your approval.
Can team leads use it without WFM training?
Yes — that's much of the value. A lead can ask who's on lates Thursday, or whether two people can be released at 4pm, in plain English, and Menza reads the schedules and forecasts that would otherwise need a WFM analyst.