YOUR FRONT INBOXES, FINALLY MEASURABLE.
Connect Front to Menza and ask about conversations, inboxes, teammates and contacts in plain English — which inboxes run hot, who's carrying the load, which accounts wait longest for a reply. Menza reads it live through the official Front API, and it's read-only, so no conversation is ever moved, tagged or answered.
- Reads support data
- Generates answers and insights
- Connects via the official API
What can Menza do with Front?
See who's carrying the load
Ask how work is spread and Menza reads open conversations per teammate across every inbox, so you can rebalance before reply times slip — with the numbers to justify it.
Find the accounts waiting too long
Ask which accounts are overdue a reply and Menza reads conversations against contacts and accounts live, surfacing the important threads buried in busy inboxes.
Know what fills each inbox
Ask what a shared inbox is actually full of and Menza reads its conversations and comments, grouping the themes so you fix the inflow instead of just answering it.
See these answers on your own Front data.
Menza working with Front.
Menza watches your Front data and surfaces what's worth knowing the moment it spots it — the margins, stockouts, and trends you'd otherwise dig for. Read-only: it answers and flags, never changes your data.
Menzajust nowReply time in your shared 'Support' inbox rose to 6.9 hours — the other four inboxes average 2.3. Two of the five teammates on that inbox were out this week; unassigned conversations tripled by Wednesday.
Menza6m ago8 conversations from your top-tier accounts have gone more than two days without a reply. Six sit in the sales inbox under a teammate carrying 41 open conversations — the heaviest load on the team.
Connect Front in a couple of clicks.
Is my Front data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Front questions, answered.
How does Menza connect to Front?
You connect with your Front API key. It's encrypted at rest, never shown to the AI, and used only to call the official Front API. There's nothing to export — Menza reads your live inboxes and conversations at the moment you ask.
What can Menza answer about my Front data?
Anything in your conversations, messages, comments, contacts, accounts, inboxes and teammates: reply times by inbox, open load per teammate, which accounts wait longest, what's trending in a shared inbox, and how volume shifts week to week.
Is my Front data safe with Menza?
Yes. Your API key is encrypted at rest and never exposed to the AI, and Menza accesses only what you grant. This connector is read-only — Menza never changes anything in Front: no replies, no assignments, no tags, no archiving.
Can this replace our weekly inbox report?
Yes — the questions the report answers can just be asked. Volume per inbox, reply times per teammate, oldest unanswered threads: Menza reads the live data on demand, so the numbers are current when you look rather than compiled after the fact.