KNOW WHAT YOUR FORETHOUGHT AI IS ACTUALLY RESOLVING.
Connect Forethought to Menza and ask about your AI agent conversations, customer satisfaction ratings and context details in plain English — what customers ask most, where the agent struggles, how CSAT is trending. Menza reads it live through the official Forethought API, and when something needs changing, it proposes the update and waits for your approval.
- Reads support data
- Can take action on Forethought, once you approve
- Connects via the official API
What can Menza do with Forethought?
Fix the topics that frustrate customers
Menza spots conversation topics where satisfaction ratings sag, proposes the context change that would help, and — once you approve — makes it through the Forethought API before more customers hit the same wall.
See what customers actually ask
Ask what dominated this week's AI agent conversations and Menza reads them live, grouping the themes and pulling the context details behind each one, so you know where demand is shifting.
Track CSAT without a weekly pull
Ask how satisfaction ratings moved this month and Menza answers from the live conversation data — by topic, by week, with the conversations that dragged the score down.
See these answers on your own Forethought data.
Menza working with Forethought.
Menza doesn't just answer questions about Forethought — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust nowCSAT on billing conversations slipped to 3.6 this week — your lowest-rated topic by a clear margin. I'll compile the 14 lowest-rated conversations and propose the context-detail update that closes the gap.
Menza6m agoEscalations from your AI agent rose 22% after Tuesday's product release. I'll tag the affected conversations and update the release context so the agent can answer the new questions itself.
Connect Forethought in a couple of clicks.
Is my Forethought data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Connectors like Forethought.
Forethought questions, answered.
How does Menza connect to Forethought?
You connect with your Forethought API key. The key is encrypted at rest, never shown to the AI, and used only to call the official Forethought API on your behalf. There's nothing to export and no pipeline to maintain — answers come from the live data.
What can Menza answer about my Forethought data?
Anything grounded in your AI agent conversations, customer satisfaction ratings and context details: which topics drive volume, where the agent resolves versus escalates, how CSAT trends by topic or week, and what the conversations behind a rating actually said.
Is my Forethought data safe with Menza?
Yes. Your API key is encrypted at rest and never exposed to the AI, and Menza accesses only what the key grants. It reads by default; any change — like updating context details — is proposed first and waits for your explicit approval.
How fresh is the conversation data Menza uses?
Menza queries the Forethought API at the moment you ask, so answers reflect the conversations and ratings currently in your account — not a snapshot or a synced copy. If a conversation finished a minute ago, it's part of the answer.