Connect SolarWinds Service Desk to Claude.
Connecting SolarWinds Service Desk to Claude through Menza lets you put questions to your incidents, problems, changes, service requests, users and groups, hardware and assets, contracts directly in Claude. Menza reads it live through the official SolarWinds Service Desk API, so Claude answers from current numbers, not a stale copy. Ask about performance or have it take an approved action — no exports, no dashboards.
- Reads support data
- Takes approved actions in SolarWinds Service Desk
- Connects via the official API
Paste your SolarWinds Service Desk API key to connect — it's encrypted and never shown to the AI. or book a demo
How to connect SolarWinds Service Desk to Claude.
Three steps, no pipeline to build and no data to export.
-
In Claude, open Settings → Connectors and add Menza as an MCP server.
-
Authorise the SolarWinds Service Desk connection so Menza can read your SolarWinds Service Desk data on your behalf.
Paste your SolarWinds Service Desk API key to connect — it's encrypted and never shown to the AI.
-
Ask Claude to work with your SolarWinds Service Desk data — it queries Menza live and answers in the chat.
Is my SolarWinds Service Desk data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
SolarWinds Service Desk + Claude questions, answered.
How do I connect SolarWinds Service Desk to Claude?
Add Menza as an MCP server in Claude, authorise the SolarWinds Service Desk connection once, then ask Claude to work with your SolarWinds Service Desk data. Menza handles the SolarWinds Service Desk API calls for you — there's nothing to export and no pipeline to maintain.
What can Claude do with my SolarWinds Service Desk data through Menza?
Beyond answering questions, Menza can take approved actions in SolarWinds Service Desk on your behalf — for example adjusting or pausing what you ask it to — and every change waits for your approval first, so nothing happens without your say-so.
Is my SolarWinds Service Desk data safe?
Yes. Your SolarWinds Service Desk credentials are encrypted at rest and never shown to the AI. Menza only accesses what you grant it and is read-only by default, with any actions gated behind your approval.