Connect SolarWinds Service Desk to Claude.
Give Claude live access to your SolarWinds Service Desk data — ask questions and take approved actions, right from the chat.
- Reads support data
- Takes approved actions in SolarWinds Service Desk
- Connects via the official API
Paste your SolarWinds Service Desk API key to connect — it's encrypted and never shown to the AI.
How to connect SolarWinds Service Desk to Claude.
Three steps, no pipeline to build and no data to export.
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In Claude, open Settings → Connectors and add Menza as an MCP server.
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Authorise the SolarWinds Service Desk connection so Menza can read your SolarWinds Service Desk data on your behalf.
Paste your SolarWinds Service Desk API key to connect — it's encrypted and never shown to the AI.
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Ask Claude to work with your SolarWinds Service Desk data — it queries Menza live and answers in the chat.
See SolarWinds Service Desk working with Claude.
Menza working with SolarWinds Service Desk.
Ask in Claude and Menza reads your live SolarWinds Service Desk data to answer. When something needs doing, it proposes the fix — and nothing changes until you approve.
ClaudeSolarWinds Service Desk connected via MenzaWhat's happening in my SolarWinds Service Desk account right now — anything I should act on?
Read live SolarWinds Service Desk data23 incidents are unassigned, and 6 of them breach SLA within four hours.
I'll assign the six urgent ones to the network group handling the related problem and queue the rest by category.
Nothing changes until you approve it in Menza — want me to go ahead?
Put Menza between Claude and SolarWinds Service Desk.
Is my SolarWinds Service Desk data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
SolarWinds Service Desk + Claude questions, answered.
How do I connect SolarWinds Service Desk to Claude?
Add Menza as an MCP server in Claude, authorise the SolarWinds Service Desk connection once, then ask Claude to work with your SolarWinds Service Desk data. Menza handles the SolarWinds Service Desk API calls for you — there's nothing to export and no pipeline to maintain.
What can Claude do with my SolarWinds Service Desk data through Menza?
Beyond answering questions, Menza can take approved actions in SolarWinds Service Desk on your behalf — for example adjusting or pausing what you ask it to — and every change waits for your approval first, so nothing happens without your say-so.
Is my SolarWinds Service Desk data safe?
Yes. Your SolarWinds Service Desk credentials are encrypted at rest and never shown to the AI. Menza only accesses what you grant it and is read-only by default, with any actions gated behind your approval.