HEAR WHAT ZONKA FEEDBACK RESPONSES ARE REALLY SAYING.
Connect Zonka Feedback to Menza and ask across your surveys, responses, contacts and locations in plain English — how scores are trending, which locations slip, what respondents actually wrote. Menza reads it live through the official Zonka Feedback API, and it's read-only, so surveys and contact lists are never altered.
- Reads analytics data
- Generates answers and insights
- Connects via the official API
What can Menza do with Zonka Feedback?
Compare feedback across locations
Ask which locations' scores fell this month and Menza reads responses location by location — the underperforming branch surfaces in a sentence, not a pivot table.
Get the themes behind the score
Ask what's driving a dip and Menza reads the written responses behind the numbers, separating the recurring complaints from the one-off noise.
Track a survey change's real effect
After you adjust a survey, ask how response rates and scores have moved since, and Menza compares before and after from live data — the change's effect in plain terms.
See these answers on your own Zonka Feedback data.
Menza working with Zonka Feedback.
Menza watches your Zonka Feedback data and surfaces what's worth knowing the moment it spots it — the margins, stockouts, and trends you'd otherwise dig for. Read-only: it answers and flags, never changes your data.
Menzajust nowCSAT at the Birmingham location fell to 72% this month — 11 points below the network average. Written responses cluster around wait times; weekday scores are fine, the weekend drives the drop.
Menza6m agoResponses on the post-visit survey are up 47% since the QR-code change. The new responses skew about six points more positive than the email-collected ones.
Connect Zonka Feedback in a couple of clicks.
Is my Zonka Feedback data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Zonka Feedback questions, answered.
How does Menza connect to Zonka Feedback?
With your Zonka Feedback API token — pasted once, encrypted at rest, and never shown to the AI. Menza uses it server-side to read your surveys and responses through the official Zonka Feedback API.
What can Menza answer about my Zonka Feedback data?
Surveys, responses, contacts, contact lists, locations and users. Ask how a survey's scores trend, which locations lag the network, what respondents wrote this week, or how response volume changed after a distribution tweak.
Is my Zonka Feedback data safe with Menza?
Yes. Your token is encrypted and never exposed to the AI, and Menza reads only what it grants. This connector is read-only — Menza never edits surveys, responses or contact lists in Zonka Feedback.
How fresh are the responses Menza sees?
Menza queries the Zonka Feedback API when you ask, so this morning's responses are in this morning's answer. There's no sync delay or scheduled import — a score dip at one location is visible the moment someone asks about it.