MAKE YOUR SUNSHINE CUSTOM OBJECTS EARN THEIR KEEP.
Connect Zendesk Sunshine to Menza and ask about your custom objects, relationships, customer profiles and custom events in plain English — which records are orphaned, how profiles link to what you've modelled, what the event stream says about behaviour. Menza reads live through the official Sunshine API and, once you approve, keeps the data tidy too.
- Reads developer data
- Can take action on Zendesk Sunshine, once you approve
- Connects via the official API
What can Menza do with Zendesk Sunshine?
Repair broken relationships at scale
Menza finds custom object records missing the relationships your model expects — devices without owners, assets without accounts — proposes the links, and creates them once you approve.
Query your custom data model in English
Ask questions that span objects — which customers hold which products, what an account's full record graph looks like — and Menza walks the relationships for you, no API calls to write.
Read behaviour from custom events
Ask what a customer's event stream shows before an escalation, or which events tend to precede churn-like behaviour, and Menza reads the timeline straight from Sunshine.
See these answers on your own Zendesk Sunshine data.
Menza working with Zendesk Sunshine.
Menza doesn't just answer questions about Zendesk Sunshine — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust now428 'device' records have no relationship to a customer profile — 12% of the object type. I'll create owner relationships for the 361 devices that match a profile on the serial-number field.
Menza6m agoRecords created by last week's import carry 214 profiles that duplicate an existing email identifier. I'll consolidate the 190 exact-email duplicates and leave the fuzzy matches for your review.
Connect Zendesk Sunshine in a couple of clicks.
Is my Zendesk Sunshine data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Connectors like Zendesk Sunshine.
Zendesk Sunshine questions, answered.
How does Menza connect to Zendesk Sunshine?
With your Zendesk API credentials — entered once, encrypted at rest, and never shown to the AI. Menza authenticates server-side and works with your Sunshine data through the official API.
What can Menza answer about my Sunshine data?
Custom objects, relationships, customer profiles and custom events. Ask how many records of a type exist and how they link, which profiles are missing identifiers, or what a customer's event timeline looked like in the week before they raised a ticket.
Is my Sunshine data safe with Menza?
Yes. Your credentials are encrypted, never exposed to the AI, and Menza reaches only what they grant. It reads data to answer questions, and any change it proposes — a new record or relationship — waits for your explicit approval.
Do I need to write Sunshine API queries myself?
No. That's the point — you ask in plain English and Menza handles the object types, record queries and relationship traversals underneath. Your custom data model becomes something the whole team can question, not just the engineer who built it.