KNOW WHAT YOUR RIVO POINTS ARE REALLY WORTH.
Connect Rivo to Menza and ask about customers, points balances, redemptions, referrals and VIP tiers in plain English — who is hoarding points, which rewards actually get redeemed, whether referrals bring buyers. Menza reads it live through the official Rivo API, no exports, and when a points adjustment is needed it acts only once you approve.
- Reads e-commerce data
- Can take action on Rivo, once you approve
- Connects via the official API
What can Menza do with Rivo?
Fix a points balance in one pass
When a balance looks wrong or a redemption fails, Menza traces the points events behind it, proposes the correcting adjustment, and applies it the moment you approve — no manual ledger digging.
See which rewards actually move
Ask for redemption rates by reward and Menza compares what customers actually redeem against what sits untouched in the catalogue, so you promote the rewards that bring people back.
Test whether VIP tiers earn their keep
Menza reads points events and redemptions by tier to show whether customers change behaviour after levelling up — or just collect richer rewards for orders they would have placed anyway.
See these answers on your own Rivo data.
Menza working with Rivo.
Menza doesn't just answer questions about Rivo — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust nowPoints redemptions fell 26% this month while points earned kept climbing — 2.1M points now sit unredeemed. I'll apply the 500-point win-back reward to the 214 VIP customers who haven't redeemed in 90 days.
Menza6m agoReferred customers redeem at 2.3x the rate of everyone else, but new referrals are down 31% since May. I'll raise the referral reward from 200 to 750 points so sharing is worth it again.
Connect Rivo in a couple of clicks.
Is my Rivo data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Rivo questions, answered.
How does Menza connect to Rivo?
You connect with your Rivo API key — it takes about a minute. The key is encrypted at rest and never shown to the AI. From there Menza calls the official Rivo API on your behalf, so there's nothing to export and no pipeline to maintain.
What can Menza answer about my Rivo data?
Anything your loyalty programme holds: customers and their points balances, points events, rewards, redemptions, referrals and VIP tiers. Ask who your heaviest redeemers are, how much points liability is outstanding, or whether referred customers behave differently — Menza reads the live data and answers in plain English.
Is my Rivo data safe with Menza?
Yes. Your API key is encrypted, never exposed to the AI, and Menza only reaches what the key allows. It reads data to answer your questions, and any action — a points adjustment, a reward change — always waits for your explicit approval before anything is touched.
Can Menza tell me if the loyalty programme pays for itself?
Yes. Menza weighs the points you issue against what actually gets redeemed, and reads referral and VIP-tier activity alongside, so you can see whether the programme drives repeat engagement or mostly accrues liability. It's the analysis a spreadsheet export never quite gets round to.