SEE EVERY LOOP RETURN BEFORE IT COSTS YOU.
Connect Loop to Menza and ask about returns, exchange carts, and return shipments the moment they move — what's coming back, why, and which returns convert to exchanges instead of refunds. Menza reads it all live through the official Loop API, no exports, and when something needs doing it waits for your approval before touching anything.
- Reads e-commerce data
- Can take action on Loop, once you approve
- Connects via the official API
What can Menza do with Loop?
Clear stuck returns before refunds pile up
Menza spots returns sitting unprocessed past your usual turnaround, proposes the fix — close them out or push the exchange through — and once you approve, makes the update in Loop itself.
Know what's really driving returns
Ask which products, sizes, or reasons dominate this month's returns and Menza reads the live data, so you fix the listing or the sizing chart rather than the symptom.
Watch exchanges, not just refunds
See how many returns convert to exchange carts versus straight refunds, and which incentives keep revenue in the store, so retention tactics rest on live numbers.
See these answers on your own Loop data.
Menza working with Loop.
Menza doesn't just answer questions about Loop — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust nowReturns on the Aster hoodie hit 18% this month — nearly triple your store-wide average. I'll close out the 31 returns already received at the warehouse and push their pending exchange carts through.
Menza6m ago14 return shipments have been in transit for 9+ days — double the usual lane time. I'll flag those 14 returns in Loop and refresh their shipping notices so nobody is left guessing.
Connect Loop in a couple of clicks.
Is my Loop data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Loop questions, answered.
How does Menza connect to Loop?
You connect with your Loop API key — pasted once, encrypted at rest, and never shown to the AI. From then on Menza queries the official Loop API directly, so there's nothing to export and no pipeline to maintain.
What can Menza answer about my Loop data?
Anything the Loop API holds: returns and their reasons, return shipments and where they are, exchange carts, and shipping notices. Ask for this week's return rate, the products coming back most often, or every return still waiting on processing.
Is my Loop data safe with Menza?
Yes. Your API key is encrypted and never exposed to the AI, and Menza can only reach what the key allows. It can take actions in Loop, but every single action waits for your explicit approval — nothing changes without your say-so.
Can Menza help me bring my return rate down?
It shows you exactly where to start: return reasons by product, sizes that keep bouncing back, and how exchange offers perform against refunds. Menza also flags unusual spikes proactively, so you hear about a bad batch before the refunds land.