SEE WHY CUSTOMERS CANCEL AND WHO CHURNKEY SAVES.
Connect Churnkey to Menza and ask what your cancellation sessions, save offers and survey feedback are telling you — why customers leave, which offers rescue them, how retention is trending. Menza reads it live through the official Churnkey API, proposes improvements where the data points to one, and acts only once you approve.
- Reads crm & sales data
- Can take action on Churnkey, once you approve
- Connects via the official API
What can Menza do with Churnkey?
Tune save offers on live evidence
When acceptance on a save offer slides, Menza shows what changed, proposes the adjustment — a different offer for price-driven cancellations, say — and applies it once you approve.
Read cancellation feedback at scale
Menza summarises survey feedback across every cancellation session, quantifying the reasons — price, missing features, low usage — instead of leaving them buried in individual session records.
Track retention like a headline metric
Ask how save rate moved this month and which offers did the saving. Menza reads sessions and retention metrics live, so the answer reflects today, not last month's export.
See these answers on your own Churnkey data.
Menza working with Churnkey.
Menza doesn't just answer questions about Churnkey — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust nowSave rate in cancellation sessions fell to 21% this week — your 90-day average is 34%. I'll switch the default save offer back to the pause option that was converting at 32% before last week's change, pending your approval.
Menza6m agoPrice is now the stated reason in 44% of cancellation-survey feedback, up from 27% last quarter. I'll add the three-month 20% discount offer to sessions where price is the given reason.
Connect Churnkey in a couple of clicks.
Is my Churnkey data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Churnkey questions, answered.
How does Menza connect to Churnkey?
With your Churnkey API key. You paste it once; it's encrypted at rest, never shown to the AI, and used server-side to read your account through the official Churnkey API. No CSV pulls, no waiting for a weekly summary.
What can Menza answer about my Churnkey data?
Anything your cancellation flow captures: cancellation sessions, retention metrics, accepted save offers and survey feedback. Ask why cancellations rose this week, which save offer converts best for price-sensitive customers, or how feedback themes shifted after your last pricing change.
Is my Churnkey data safe with Menza?
Yes. Your API key is encrypted and never exposed to the AI, and Menza reads only what the key permits. Any change it suggests — like adjusting a save offer — is proposed first and applied only after your explicit approval; nothing in Churnkey changes on its own.
Can Menza tell which save offers actually work?
Yes — accepted save offers are first-class data in Churnkey, so Menza can compare acceptance by offer, cancellation reason and cohort, and show what each one retained. It's the difference between knowing your save rate and knowing which offer is earning it.