YOUR WHOLE THG INGENUITY OPERATION IN ONE CHAT.
Connect THG Ingenuity to Menza and ask across your whole operation — products, orders, stock, fulfilment, returns and delivery tracking — in one conversation. Menza reads it live through the Ingenuity API Gateway, D2C and B2B alike, and any action it proposes, from replenishment to offer changes, waits for your approval.
- Reads e-commerce data
- Can take action on THG Ingenuity, once you approve
- Connects via the official API
What can Menza do with THG Ingenuity?
Act on stock before orders stall
Menza spots the SKUs running low against demand, proposes the self-replenishment orders to cover them, and — once you approve — raises them, before fulfilment queues start backing up.
Trace any order end to end
Ask where an order is and Menza follows it live through fulfilment, dispatch, delivery and tracking — D2C or B2B — so customer queries get answered in one message.
Understand returns before they trend
Question return rates by product or range and Menza reads returns against orders live, isolating what's driving the spikes so quality issues surface in days rather than quarters.
See these answers on your own THG Ingenuity data.
Menza working with THG Ingenuity.
Menza doesn't just answer questions about THG Ingenuity — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust now312 orders have sat in fulfilment for more than 48 hours — nine in ten are waiting on the same out-of-stock SKU. I'll raise a self-replenishment order for that SKU at the quantity your last four weeks of demand suggests.
Menza6m agoReturns on the skincare range hit 6.1% this month — double the catalogue average. I'll pause the live offer on the two products driving it until you've reviewed the affected batch.
Connect THG Ingenuity in a couple of clicks.
Is my THG Ingenuity data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
THG Ingenuity questions, answered.
How does Menza connect to THG Ingenuity?
You connect with your Ingenuity API credentials. They're encrypted at rest, used only to call the Ingenuity API Gateway, and never shown to the AI — token handling happens behind the scenes. From there Menza queries products, orders, stock and more, live.
What can Menza answer about my THG Ingenuity data?
The full commerce and fulfilment surface: products, D2C and B2B orders, stock, fulfilment, returns, delivery and tracking, goods-in, offers and replenishment. Ask what's awaiting dispatch, where stock cover is thinnest, or how returns trend on a range.
Is my THG Ingenuity data safe with Menza?
Your credentials are encrypted and never exposed to the AI, and Menza only reaches what your organisation's credentials grant. Reads are unrestricted; any action — raising an order, adjusting stock, changing an offer — is proposed first and waits for your explicit approval.
Does it cover both D2C and B2B?
Yes. The Ingenuity gateway spans both, and so does Menza — ask about consumer orders and wholesale orders in the same conversation, compare fulfilment performance between the two channels, or trace a B2B order through goods-in and dispatch just as you would a D2C one.