STAY ON TOP OF EVERY TEXTUS CONVERSATION.
Connect TextUs to Menza and stay on top of your contacts, conversations, messages and campaigns — what's gone unanswered, which campaigns get replies, where response times slip. Menza reads it live through the official TextUs API, and when it proposes sending anything, the message waits for your explicit approval.
- Reads support data
- Can take action on TextUs, once you approve
- Connects via the official API
What can Menza do with TextUs?
Answer the texts you missed
Menza surfaces conversations that have gone unanswered too long, drafts the replies, and — once you approve — sends them, so waiting contacts hear back before they move on.
See which campaigns actually get replies
Ask how campaigns compare on reply rate and Menza reads messages and conversations live, showing which wording and audiences start conversations rather than end them.
Keep response times honest
Question how long contacts wait for a reply, by account and by user, so slow days are visible while they're happening rather than in next month's retro.
See these answers on your own TextUs data.
Menza working with TextUs.
Menza doesn't just answer questions about TextUs — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust now26 conversations have gone unanswered for more than four business hours — twice yesterday's count. I'll send your standard follow-up to the 26 waiting conversations, oldest first.
Menza6m agoReply rate on the appointment-reminder campaign is 64%, but 210 of its messages went to contacts marked inactive. I'll remove the inactive contacts from the campaign list so the next send only reaches live numbers.
Connect TextUs in a couple of clicks.
Is my TextUs data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
TextUs questions, answered.
How does Menza connect to TextUs?
You connect with your TextUs API key. It's encrypted at rest, used only to call the official TextUs API, and never shown to the AI. Menza then reads your accounts, contacts and conversations live — nothing to export, nothing to forward.
What can Menza answer about my TextUs data?
Anything TextUs holds: accounts, contacts, conversations, messages, campaigns and users. Ask which conversations await a reply, how reply rates differ between campaigns, which users handle the most threads, or what a specific contact's history looks like.
Is my TextUs data safe with Menza?
Your API key is encrypted and never exposed to the AI, and Menza only accesses what the key grants. Reads are unrestricted; anything that changes your account — sending a message, editing a contact — is proposed first and waits for your explicit approval.
Will Menza ever text my contacts on its own?
No. Menza drafts and proposes messages, but nothing is sent until you approve it — every time, with the exact text in front of you. Unapproved proposals simply never go out, so your contacts only ever receive messages you've signed off.