WORK EVERY LEAD WHILE IT'S STILL WARM.
Connect Ricochet360 to Menza and ask questions of your leads, calls, statuses, tags and tasks in plain English — which leads are going cold, how quickly calls follow new enquiries, where statuses stall. Menza reads it live through the official Ricochet360 API, and every change it proposes waits for your approval.
- Reads other data
- Can take action on Ricochet360, once you approve
- Connects via the official API
What can Menza do with Ricochet360?
Rescue leads before they go cold
Menza finds leads untouched past your follow-up window, proposes tasks and status updates for each one, and once you approve, applies them so the queue moves today.
Measure speed-to-lead honestly
Ask how long new leads wait for a first call and Menza reads live calls against lead creation times, broken down by user, so coaching effort goes where it counts.
Keep statuses meaning something
Menza reads leads sitting in the same status for weeks and flags where the pipeline is fiction, so your reporting reflects what's actually happening on the phones.
See these answers on your own Ricochet360 data.
Menza working with Ricochet360.
Menza doesn't just answer questions about Ricochet360 — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust now76 leads have had no call or note in 48 hours — 31 of them are marked hot. I'll create follow-up tasks for the 31 hot leads and tag the rest for the re-engagement queue.
Menza6m agoCall connect rate fell to 19% this week — dials are up but conversations are down a third. I'll break connects down by hour and user to show when your list actually answers.
Connect Ricochet360 in a couple of clicks.
Is my Ricochet360 data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Ricochet360 questions, answered.
How does Menza connect to Ricochet360?
You connect with your Ricochet360 API key: paste it once and Menza works through the official Ricochet360 API. The key is encrypted at rest and never shown to the AI, and there's no lead export or nightly sync to maintain.
What can Menza answer about my Ricochet360 data?
Anything in your leads, lead notes, statuses, tags, tasks, calls, users and messaging. Ask which leads have had no activity this week, how call volume splits by user, which statuses leads stall in, or which tags correlate with leads that actually convert.
Is my Ricochet360 data safe with Menza?
Yes. Your API key is encrypted, never exposed to the AI, and Menza accesses only what you grant. Any action — updating a status, adding a note or task — waits for your explicit approval before Menza changes anything in Ricochet360.
Can Menza update leads for me?
Yes, with approval. Menza can propose status changes, tags, notes and follow-up tasks — for one lead or a whole batch — show you exactly what would change, and apply it through the official API only once you've said yes.