KNOW WHERE YOUR CUSTOMERS REALLY CAME FROM.
Connect Kno Commerce to Menza and ask what your post-purchase surveys are really saying — where customers first heard of you, how responses shift by question, what the benchmark data shows. Menza reads survey responses live through the official Kno API, and anything it sets up, like a webhook subscription, waits for your approval.
- Reads e-commerce data
- Can take action on Kno Commerce, once you approve
- Connects via the official API
What can Menza do with Kno Commerce?
Catch every response as it lands
Menza proposes a webhook subscription so new survey responses reach it the moment customers submit, and — once you approve — sets it up in Kno, no engineering ticket required.
See discovery channels shift early
Ask how answers to your how-did-you-hear question moved this month and Menza reads responses live, so a rising channel shows up weeks before the ad platforms agree on it.
Read the answers, not just the chart
Ask what customers actually wrote in open-text responses and Menza summarises the themes across surveys, pulling out the verbatims worth sharing with the team.
See these answers on your own Kno Commerce data.
Menza working with Kno Commerce.
Menza doesn't just answer questions about Kno Commerce — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust now46% of this week's respondents cite TikTok as where they first heard of you — up from 28% last month. I'll set up a webhook subscription so new responses stream in as they arrive and this shift stays tracked.
Menza6m agoSurvey response rate is holding at 19%, but a third of mobile respondents skip the discovery benchmark question. The skips began when the question moved below the discount-code field on the post-purchase page.
Connect Kno Commerce in a couple of clicks.
Is my Kno Commerce data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Kno Commerce questions, answered.
How does Menza connect to Kno Commerce?
You connect with your Kno Commerce API key — paste it once and you're done. The key is encrypted at rest and never shown to the AI; Menza uses it server-side to read your surveys through the official Kno API.
What can Menza answer about my Kno Commerce data?
Anything your post-purchase surveys collect: surveys, responses and benchmark questions. Ask how attribution answers split this month, how response rates differ by survey, or what changed after you reworded a question.
Is my Kno Commerce data safe with Menza?
Yes. Your API key is encrypted and never exposed to the AI, and Menza can only reach what the key grants. Reads never change anything, and any action it proposes — like creating a webhook subscription — waits for your explicit approval.
How fresh are the survey answers Menza reads?
Menza queries Kno at the moment you ask, so answers include every response submitted up to then. With an approved webhook subscription in place, new responses stream through as customers submit them rather than waiting for your next check.