STAY AHEAD OF EVERY IVANTI INCIDENT.
Connect Ivanti to Menza and ask about incidents, service requests, problems and changes in plain English — what's close to breaching, which configuration items keep failing, where the queue is stuck. Menza reads it all live through the official Ivanti API, and when a fix is worth making, it acts only once you approve.
- Reads developer data
- Can take action on Ivanti, once you approve
- Connects via the official API
What can Menza do with Ivanti?
Clear the queue before SLAs breach
Menza flags incidents drifting towards breach, proposes reassignments and priority bumps across the service desk, and — once you approve — makes the updates in Ivanti before the clock runs out.
Find the configuration items behind repeat incidents
Ask which configuration items keep surfacing in incidents and problems, and Menza reads the linkage live, so root causes get an owner instead of another workaround.
Keep change volume honest
Ask how many emergency changes went through this month, who raised them and what they touched, and get the answer in seconds — not after someone builds the report.
See these answers on your own Ivanti data.
Menza working with Ivanti.
Menza doesn't just answer questions about Ivanti — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust now14 open incidents are within four hours of breaching their SLA — nine sit unassigned in the Service Desk queue. I'll assign the nine across your on-shift analysts and raise the two oldest to P2.
Menza6m agoEmergency changes tripled this month — most were raised against the same payment-gateway configuration item. I'll open a problem record linking those changes so the root cause gets an owner.
Connect Ivanti in a couple of clicks.
Is my Ivanti data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Ivanti questions, answered.
How does Menza connect to Ivanti?
You connect with your Ivanti API key — paste it once and you're done. The key is encrypted at rest and never shown to the AI; Menza uses it server-side to read your service desk through the official Ivanti API.
What can Menza answer about my Ivanti data?
Anything in your Ivanti business objects: incidents, service requests, tasks, problems, changes, employees and configuration items. Ask which incidents are nearest to breach, which CIs keep failing, or how this month's change volume compares with the last three.
Is my Ivanti data safe with Menza?
Yes. Your API key is encrypted and never exposed to the AI, and Menza can only reach what the key grants. It reads data to answer questions, and any action it proposes waits for your explicit approval before anything changes in Ivanti.
Can it replace our weekly service-desk report?
For most teams, yes. Instead of waiting for Monday's export, ask for breach counts, incident ageing, assignee load or change volume whenever the question comes up — the answer comes from live Ivanti data, not last week's snapshot.