MATCH STAFFING TO THE FORECAST IN ASSEMBLED.
Connect Assembled to Menza and ask about agents, activities, forecasts and time off in plain English — where coverage falls short, who is over-scheduled, how the forecast compares with what actually happened. Menza reads live through the official Assembled API, and staffing changes it suggests are only made once you approve them.
- Reads support data
- Can take action on Assembled, once you approve
- Connects via the official API
What can Menza do with Assembled?
Close coverage gaps before they open
Menza compares scheduled activities with the forecast, spots the hours you're short, and proposes the reshuffle — once you approve, the schedule updates in Assembled itself.
Check the forecast against reality
Ask how last week's forecast held up and Menza reads forecast versus actual by channel and interval, so next week's staffing model learns from what really happened.
See time off before it stings
Menza reads approved time off against forecast demand and flags the days where absences and volume collide, giving you the notice to arrange cover calmly.
See these answers on your own Assembled data.
Menza working with Assembled.
Menza doesn't just answer questions about Assembled — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust nowThursday's chat coverage is forecast six agents short between 14:00 and 17:00. I'll draft activity blocks moving three agents from email to chat across that window.
Menza6m agoApproved time off next week removes 19% of phone capacity, right as forecast volume peaks. I'll schedule cover activities for Tuesday and Wednesday, the two heaviest days.
Connect Assembled in a couple of clicks.
Is my Assembled data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Assembled questions, answered.
How does Menza connect to Assembled?
With your Assembled API key — pasted once, encrypted at rest, and never shown to the AI. Menza uses it server-side to read agents, agent states, activities, forecasts and time off through the official Assembled API. Nothing to export, nothing to install.
What can Menza answer about my Assembled data?
Who is scheduled where and when, live agent states, forecast versus actual staffing by interval, and approved time off. Ask "are we covered for Thursday's chat volume?" or "who is over-scheduled next week?" and get the answer from the live schedule.
Is my Assembled data safe with Menza?
Yes. The API key is encrypted at rest and never exposed to the AI, and Menza accesses only what you grant. This connector supports actions — schedule and activity changes — but any action waits for your explicit approval before the rota moves.
Can Menza help with intraday reshuffles?
Yes. Ask mid-morning how the afternoon looks and Menza reads live agent states, activities and the forecast, flags where you'll be thin, and proposes moves — applied to Assembled only after you approve them, so the team lead stays in charge of the rota.