Connect Medallia to Claude.
Connecting Medallia to Claude through Menza lets you put questions to your survey feedback, responses, users, roles, organization units, and segments directly in Claude. Menza reads it live through the official Medallia API, so Claude answers from current numbers, not a stale copy. Ask about performance or have it take an approved action — no exports, no dashboards.
- Reads analytics data
- Takes approved actions in Medallia
- Connects via the official API
Paste your Medallia API key to connect — it's encrypted and never shown to the AI. or book a demo
How to connect Medallia to Claude.
Three steps, no pipeline to build and no data to export.
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In Claude, open Settings → Connectors and add Menza as an MCP server.
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Authorise the Medallia connection so Menza can read your Medallia data on your behalf.
Paste your Medallia API key to connect — it's encrypted and never shown to the AI.
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Ask Claude to work with your Medallia data — it queries Menza live and answers in the chat.
Ready in minutes — connect Medallia now.
Menza working with Medallia.
Menza doesn't just answer questions about Medallia — it proposes the fix and, once you approve, does the work. You stay in control; nothing changes until you say go.
Menzajust now19 Medallia users still hold admin roles but haven't signed in for 90+ days. I'll downgrade the 19 dormant accounts to viewer roles — nothing changes until you approve.
Menza6m agoYour retail segment's score fell 8 points this month — the steepest drop across all segments. I'll create a segment of the 340 lowest-scoring respondents so the CX team can track recovery week by week.
Put Menza between Claude and Medallia.
Is my Medallia data secure?
Your credentials are encrypted at rest and never exposed to the AI. Menza reads your data through the provider's official API using the access you grant, and you stay in control of what it can do — read-only by default, with any actions gated behind your approval.
Read our privacy policy- Encrypted in transit and at rest
- Scoped access — you choose what Menza can see
- Read-only by default; any action needs your approval
- Credentials are encrypted and never shown to the AI
- Revoke access at any time
Medallia + Claude questions, answered.
How do I connect Medallia to Claude?
Add Menza as an MCP server in Claude, authorise the Medallia connection once, then ask Claude to work with your Medallia data. Menza handles the Medallia API calls for you — there's nothing to export and no pipeline to maintain.
What can Claude do with my Medallia data through Menza?
Beyond answering questions, Menza can take approved actions in Medallia on your behalf — for example adjusting or pausing what you ask it to — and every change waits for your approval first, so nothing happens without your say-so.
Is my Medallia data safe?
Yes. Your Medallia credentials are encrypted at rest and never shown to the AI. Menza only accesses what you grant it and is read-only by default, with any actions gated behind your approval.